Chesapeake Auto Repair

Today's report from West Service Center is on vehicle batteries, why they die and what we can do to lengthen their life. Most of us have had a dead battery at one time or another. In fact, it would be very unusual if you hadn't. You may be surprised to learn that only 30 percent of Chesapeake vehicle batteries last for 48 months.

Now that's an average. How long a battery lasts depends on many factors. You may not know that one of the biggest factors is the temperature where you live and drive around in Virginia. You might suppose that cold weather was harder on batteries because it takes more power to crank a cold engine, but the opposite is actually true.

For more information on your battery, please visit us:
West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420

Batteries in very cold climates have a life expectancy of 51 months as opposed to 30 months in very warm climates. The reason is simple: batteries are chemically more active when they're hot than when they're cold.

A vehicle battery will actually start to discharge on its own within 24 hours in hot weather. It takes several days in cold weather. When batteries are left too long in a state of partial discharge, the discharged portion of the battery plates — for the lack of a better word — 'die.' Recharging the battery will not restore the dead part of the battery plate.

One of the big problems for the way most of us drive in the Chesapeake area is that our batteries are often partially discharged. The biggest job the battery does is to start the vehicle. It takes some time for the alternator to recharge the battery after starting. If you're driving short distances, especially if there are several starts and stops, your battery may not fully recharge.

Another issue is that vehicles are coming equipped with more and more electricity-hungry accessories like navigation systems, DVD players, CD and MP3 players, heated seats, heated steering wheels and so on. And we often plug in cell phones, computers and other gadgets. Combine that with short trips and it's no wonder that our batteries are partially discharged.

Experts say we can extend our battery life by topping off the charge periodically using a good quality battery charger. You may have heard these chargers referred to as 'trickle chargers.' They're attached to the battery and plugged into a wall outlet to slowly bring the battery up to full charge.

Now, there's some science involved with how fast a battery should be recharged. If you buy a cheap manual charger, you'll have to tend it. Frankly there is a learning curve on how to do it right and it requires much attention. A computer controlled charger – or smart charger – monitors the process and determines the appropriate rate of charge. And it even stops charging when it's fully charged. It costs more than the manual charger, but the automatic model is worth it.

The suggestion is to charge once a month in warm weather and once every three months in cold weather.

Another thing to avoid is deeply discharging your battery, something like running the headlights and stereo with the engine turned off. That'll take months off the battery life every time you do it.

Now, as we discussed, heat is hard on a battery. A dirty, greasy battery holds more heat. You can wipe off excess dirt with a paper towel or ask your service advisor at West Service Center to clean it for you. We can even test your battery and tell you if it's time to replace it.

Batteries are fairly expensive, so taking a few steps to make them last longer is well worth it. Of course, the battery will eventually need to be replaced. Always make sure you get a new battery that meets the factory specifications for your vehicle. If you feel you need more battery capacity than what came with your vehicle, talk with your service advisor at West Service Center about appropriate upgrades.

If you have a dead battery, be careful to inspect it before you jump start it. If the case is bulging, cracked or leaking, do not jump start it. Damaged batteries can explode or catch fire. And deeply discharged batteries can freeze. Do not jump start a frozen battery.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Chesapeake drivers want their tires to last as long as possible. Two ways to extend tire life are wheel balancing and tire rotation.

When wheels are out of balance, they wobble and vibrate. That makes the tires wear in a cupping pattern. If a front wheel is out of balance you'll feel it in the steering wheel. If it's a rear wheel you'll feel it through your seat. To fix this, your technician at West Service Center puts weights on your wheels to balance them out.

That brings us to tire rotation. The front tires on a vehicle wear out faster than the rear tires. As they push through turns, the shoulders of the front tires wear down. So rotating front and rear tires allows them to all wear at about the same rate over the life of the tire.

Proper tire inflation will also help Chesapeake folks' tires last longer. Underinflated tires wear more on the shoulder and may even overheat. This could cause tire damage or a blow out. Overinflated tires wear too fast in the middle.

Four-wheel-drive trucks and SUV's tend to wear their tires more unevenly so rotation is even more important with them. Give West Service Center a call to get our recommendation for your vehicle.

See your owner's manual or ask your service advisor at West Service Center for your recommended tire rotation schedule. It's usually every 5,000 to 8,000 miles, or 8,000 to 13,000 km.

Tires are among the most important safety components on your vehicle. Take care of them and they'll take care of you.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

All modern Chesapeake vehicles come with fuel injection systems, so it's a topic Chesapeake drivers need to know something about. The mighty fuel injector is a valve that delivers the gas or diesel fuel to the right place, in the right amount at the right time—to be mixed with air and burned in the engine.

So how many fuel injectors does your vehicle have? There's one for each cylinder. So four, six or eight for most folks in Chesapeake, Virginia. Some vehicles have 10 or 12 cylinders. The engine control computer makes adjustments to the fuel injector as it monitors the engine and other sensors. Fuel injectors are a pretty high-tech.

West Service Center can help Chesapeake drivers with a fuel injector cleaning service. What's the benefit? In order to work right, the fuel injectors have to deliver the fuel at a precise pressure at a very precise time. It's important that the fuel is sprayed in a particular pattern as determined by the engine design.

Over time, varnish can start to build up in the fuel injectors, effecting the pressure, pattern and timing of the fuel charge. The result is that the fuel doesn't get burned as efficiently as it could. That robs performance and hurts fuel economy.

What about dirty fuel? How does that affect the fuel injectors? The fuel injectors are the last stop in the fuel system. It starts at the fuel tank. Frankly, the best way to keep your fuel injectors working well is to use high quality fuel. It's tempting to shop for bargains in Chesapeake with fuel prices as high as they are, but major brands in the Chesapeake, Virginia, area have better detergents and additives and deliver consistent quality.

What about a good fuel filter? The fuel filter is component of the fuel system. Its job is to filter out the dirt and rust that collect in the fuel tank. If it's clogged up, the dirt will bypass the filter and head upstream to the fuel injectors.

It's important to replace the fuel filter when your manufacturer recommends it. That's part of a comprehensive fuel system cleaning.

There are different kinds of fuel injection systems. Port fuel injection systems, the kind most gasoline engines have, operate at 60 pounds per square inch. The injectors for the new gas direct injection engines Chesapeake drivers are starting to see require 10 to 30 times as much pressure. And some diesel engines for passenger vehicles have injectors that operate at 30,000 pounds or more per square inch. There's no room for dirt and gum in a precision part like that.

There are a lot of good products available in Chesapeake, Virginia, that can clean fuel injectors. They're best used to prevent fouling in the fuel injectors. Many can't clean a seriously gummed up injector – that requires a professional deep cleaning, like those we offer at West Service Center in Chesapeake. But putting the cleaner in the fuel tank after you've had West Service Center take a look at your fuel system will help keep it clean. Be sure to read the label for directions.

Give us a call if you think your vehicle may be ready for a fuel injector cleaning.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There are so many tire choices in the Chesapeake area that selecting the right one can be a bit overwhelming for drivers. And even though it's kind of fun to have new tires on your vehicle, they're a significant investment for most Chesapeake area folks so you want do it right.

Tip: talk with your friendly and knowledgeable West Service Center tire professional. He'll help you sort through the choices.

Here are some of the issues you'll talk about: One is size – you know, all those numbers on the side of the tire. The right size is . All new vehicles are required to have stability control which, along with other important safety systems, is calibrated to work with specific tire sizes. Your Chesapeake tire professional can help stay within manufacturer's specifications or program a different tire size into your vehicle's computer.

And you'll want to discuss how and where you drive to determine the type of tire you need: summer, winter,  all season tires or all-terrain. There are tires for every Chesapeake auto owner's needs.

Like we said, tires are a big investment, so you want to get a good value on tires. Now that doesn't always mean the cheapest tire. A top tier tire from West Service Center will last a long time and give Chesapeake drivers good performance throughout its life. Tires sold in Chesapeake bargain tire shops may not live up to that promise. Again, your friendly and knowledgeable West Service Center tire professional can give you options that offer the best long-term value within your immediate budget.

Last, with a 2-wheel drive vehicle, it's to always replace both tires on an axle. Modern sensors and computer safety systems for vehicle brakes, stability and traction control need both tires to have the same amount of wear to work properly. And always put the new tires on the rear so you don't fishtail in a turn. With all-wheel drive you should replace all four tires at the same time.

Schedule a tire inspection at West Service Center to see how much life is left in your vehicle tires and seek the help of a professional when choosing new shoes for your vehicle.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

In very simple terms, a fuel injector is a valve that squirts fuel into your vehicle engine. Your engine control computer tells the fuel injector how much fuel to deliver as well as the precise time it should be delivered. Of course this happens thousands of times a minute in every single fuel-injected vehicle driving down Chesapeake roads.

Most fuel injectors for gas engines are known in the Chesapeake automotive community as port fuel injectors because they deliver the fuel to a port just outside the cylinder. The fuel pump provides pressure needed to squirt the right amount of fuel into the engine.

A few have recently introduced gas direct injection systems on some engines. They are now available at some Virginia dealerships. These systems inject the gas directly into the cylinders under very high pressure – many times the pressure of port injection systems.

Although more complicated, direct injection technology promises greater power with improved fuel economy. Virginia motorists can expect to see more of it in the future.

High temperatures under your vehicle hood and variations in Chesapeake gas quality cause fuel injectors to be fouled with wax, dirt, water, additives and carbon. Injectors can become partially clogged, preventing them from delivering the proper amount of fuel at the correct pressure.

When injectors are dirty, the fuel doesn't burn as efficiently resulting in poor fuel economy and loss of power. So it's wise for Chesapeake residents to keep their fuel injectors clean.

Your technician at West Service Center can perform a fuel system service for you in which the fuel injectors are cleaned so that they operate properly and deliver the right amount of fuel at the right time.

Proper maintenance of your vehicle fuel system means that you will spend less on gas, enjoy strong performance and prevent repair bills down the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Every Chesapeake car owner who has taken their car in for an oil change has been told that their engine air filter's dirty.

Here's what goes into the determination of when to change the filter: First, your vehicle owner's manual will have a recommendation of when the filter should be replaced.

So between your owner's manual and your Chesapeake technician's inspection there's really no guesswork involved for Chesapeake drivers.

Now, most air filters purchased in Chesapeake don't cost a lot to replace. It's just that Virginia people hate getting caught with an unexpected expense. On the plus side, though, changing a dirty air filter at West Service Center can often save enough on gas to pay for itself before your next oil change in Chesapeake.

Think about a dirty furnace filter in your Chesapeake home. When it's all clogged up, enough clean air can't get through. In your vehicle, that means that your engine can't get as much air as it needs to burn the fuel efficiently. So it makes do with less air and has to use more gas to move your vehicle around Chesapeake roads.

Your vehicle actually needs about 12,000 times more air than fuel to run. Engine air filters don't cost much in Chesapeake at West Service Center. When it's time to change yours, just get it done. You'll get better fuel economy, have better performance and protect your vehicle engine.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Lease? Or buy? These are the options for Chesapeake drivers. It's always a tough question for auto owners, but here is some info that'll help you make an informed decision.

If you buy, you'll pay the full cost of the vehicle, maybe an initial down payment, monthly payments on the balance that pays down the loan principal, and the finance charge.

Chesapeake drivers who lease finance the portion of the cost of the vehicle that's used up during the term of the lease. You'll pay some money up front: fees, security deposit, first month's payment and maybe a capital reduction. The monthly payments include a depreciation cost and a finance charge. When the lease is up, you return the vehicle to your local Chesapeake area dealership. 

So how do Chesapeake drivers decide?

First, how much do you have for a down payment? A lease usually requires a smaller down payment.

How much monthly payment can you afford? Again, lease payments will be much lower for any given down payment.

A lease needs requires better credit, so that's a factor.

How long will you keep the vehicle? Chesapeake drivers who keep their vehicles around for a while will pay less if they buy. But just two or three years? Then leasing is the way to go.

If your car might suffer a ding or two, like a work truck would, then buying's better. The auto leasing company will want their vehicle back at the lease end in tip top shape, and if repairs are needed, you'll pay.

How far do you drive in and around the Chesapeake area? Important to consider because leases have a mileage limit; if you go over, you pay a hefty charge per mile/kilometer when the lease is up. So high mileage Virginia drivers should definitely buy.

Will the car be used in your business? Check with your accountant, but both financing options have different tax benefits, depending on your circumstances.

Over the short term, leasing is much cheaper. Medium term, leasing and buying costs are about the same. Over the long haul, leasing always costs more.

Leases may sound a bit complicated, and the typical lease decision weighs more on the monthly payment rather than price. So sometimes Chesapeake leasers may pay on a higher purchase price than a buyer would.

Here is a tip: If the salesman asks if you'll be leasing or buying, say you're not sure yet. Make your best deal, then look at your financing options.

Here's another: With a buy or a lease, if you total the vehicle, you'll owe the full amount of the loan, or the balance of the lease payments. Usually, it's less than the vehicle's fair market value, and that's all your Virginia auto insurance company will pay. But ask your Chesapeake agent about gap insurance, which pays the difference between fair market value and what you owe. Big consideration for a lease.

Remember, you have to return your leased vehicle in excellent condition and may need to do all the vehicle manufacturer's recommended service and maintenance or face penalties. So see your local advisor at your Chesapeake auto repair shop  or West Service Center on a regular basis, get the required work done and save the service records. It's well worth it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Most people in the Chesapeake area are aware that automotive manufacturers have recommended service intervals. Following recommended service intervals is very important. The engineers that design our vehicles have tested the various systems and components to meet durability and safety standards. Some of these standards are self-imposed and others, like those for emissions components, are government mandated for areas in Virginia.

The maintenance schedules are designed to achieve the standards. Think of the benefits of following recommended intervals as falling into three general categories: Protection, Efficiency and Safety.

Protection. Let's start with motor oil. First of all, the engineers recommend a particular weight and type of motor oil for your vehicle. All of their oil change recommendations assume using the proper motor oil. Motor oil contains detergents and other additives that clean the engine and provide corrosion resistance. Over time, the additives are depleted. The oil also becomes contaminated by water, dirt and combustion gases.

Extending your interval beyond the recommendation means that your vehicle engine will be operating without the full protection of fresh motor oil. It also means that sludge can form in contaminated oil and clog up passages in the engine, starving parts from needed lubrication.

Efficiency. Some services are designed to keep automotive systems operating efficiently. For example, the fuel system gets clogged up with gum and varnish from the fuel. Fuel doesn't flow efficiently which reduces fuel economy. A fuel system cleaning restores the fuel system's efficiency and increases your gas mileage.

Safety. Your brakes are a component of one of the most important safety systems on your vehicle. The manufacturer has scheduled brake pad replacement as well as power brake fluid drain and replacement intervals. Because brakes are so important, a brake inspection is also on the schedule to head off problems before they result in an accident.

Check your owner's manual for recommended service schedules or talk with your Chesapeake service advisor at West Service Center by calling 757-487-4420.

You may be surprised to learn that various inspections may be on your list of factory recommendations for your vehicle. These inspections are usually at major intervals like 15,000 or 30,000 miles/24,000 or 48,000 km. They're designed to uncover important parts that may be close to failing.

Your vehicle owner's manual can tell you when to change your oil, but it can't tell you that you have a radiator hose that's bulging and about to burst. For that you need a trained auto technician. These scheduled inspections are in addition to the multi-point inspections done with a full-service oil change.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

People near Chesapeake, Virginia, often ask West Service Center how often they should have a particular service done. It's a great thing to ask. You can look at your owner's manual or have your Chesapeake, Virginia, service advisor at West Service Center look up your vehicle in a service database. What you find is often a surprise to people – there are actually two service schedules.

One is the regular schedule and the other is the severe service schedule. Service intervals are shorter on the severe service schedule. When asked, most folks in Chesapeake will say that their driving is normal and that the 'regular' schedule probably applies to them. 'Severe service' sounds pretty extreme – 'I don't drive like that.'

Well, here is what the manufacturers say constitutes severe driving conditions; you can draw your own conclusions.

• Most of your trips are less than four miles (six and a half kilometers).
• Most of your trips are less than ten miles (16 km) and outside temperatures are below freezing.
• The engine is at low speed most of the time – not on the highway. You operate your vehicle in dusty areas.
• You regularly tow a trailer or carry heavy loads.
• You drive with a car-top carrier.
• You do a lot of stop-and-go driving.
• You drive in very hot or very cold weather.

If that's severe driving, what constitutes regular driving? Well, it would look something like this: I live somewhere with moderate temperatures all year round – I'm thinking San Diego here. And I live close to a freeway on-ramp. Everywhere I need to go is right off the freeway, at least four miles (six and a half km) from my home. I can drive at a steady 60 miles per hour (100 kph) when I'm on the freeway.

I don't know about you, but that doesn't sound like my normal driving. It sounds more like ideal conditions. I live where it gets hot in the summer and cold in the winter. I run short errands around Chesapeake. Occasionally we load up for family trips.

For me, normal driving includes elements of severe service driving. So here's what I tell people: think about how you drive, where you live, where you go and what you are expecting to with your vehicle in the near future.

Picture a line with 'regular' on one end and 'severe' on the other, and make a judgment on where you fall. If your regular oil change recommendation is 5,000 miles (8,000 km) and the severe service recommendation is 3,000 miles (5,000 km), when should you change your oil? For me, it's closer to 3,000 miles (5,000 km). For my wife, it's closer to 5,000 miles (8,000 km). Your Chesapeake, Virginia, auto service advisor at West Service Center will be happy to have this discussion with you and help you sort it out.

Just a quick word on why severe service intervals are shorter. One has to do with heat. That can either be external heat from the weather, engine and transmission heat from stop-and-go driving or working extra hard moving heavy loads or towing. The heat causes the fluids like oil and transmission fluid to break down more quickly, and then they aren't as effective.

Another factor is water. Moisture naturally collects in fluids as they cool. In your motor oil, for example, if you don't drive long enough for the oil to fully heat up, the water won't evaporate. Water in the oil can lead to the buildup of damaging sludge.

If you live where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.

So make an honest evaluation of your driving conditions. You've made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Every car in Chesapeake, Virginia, is at risk for theft. So it's up to us to make our cars a less appealing target and more of a challenge – hopefully sending potential thieves to look elsewhere.

The National Insurance Crime Bureau recommends a layered approach to protecting vehicles:

1. Common sense
2. Visible and audible devices
3. Immobilizing devices
4. Tracking devices

Let's review each of these. One is common sense; you would be surprised how many vehicles are stolen in Virginia where the keys were left in the ignition with the doors unlocked. Always take your keys and lock the doors. In fact, in some places it's against the law to leave a vehicle unattended with the keys in the ignition.

And don't leave spare keys in the car or hide them outside – because a thief will find them. Chesapeake drivers would be wise to park in well-lit areas that have a lot of foot traffic. If possible, park near the end of a row and near a light. Back your car into a parking space or your driveway to make your car more visible to passersby and harder for a thief to work under the hood without being seen.

People in Chesapeake should know that it's important to roll up their windows completely and avoid leaving their car in public lots for a long time. If you park in a lot that has an attendant, only give them the ignition key.

Keep valuables out of sight; purses, wallets, cell phones, clothes and even change are attractive "smash-and-grab" targets. And pay to have your Vehicle Identification Number, or VIN, etched into your windows – it makes your car less attractive to a thief who wants to send your car to a chop shop.

There are lots of visible and audible devices available for Chesapeake drivers. A steering wheel lock is highly visible and will deter some thieves. Loud alarms can alert you and others that your vehicle is being tampered with. But if your alarm does go off, be careful. Observe what's going on; get descriptions of suspicious people and vehicles, including license plate numbers.

Now, if you catch a thief in the act, call 911 but don't approach the person. Your safety is more important than the car.

And here's a great one - immobilizing devices. They actually shut off your car's electrical or fuel supply. So without a key, or knowing where the hidden switch is located, a thief can't drive your car away.

Finally, drivers can also get a tracking device that allows Chesapeake police to track their car down and recover it quickly.

Remember, where you live, work and drive around Chesapeake, Virginia, has a great impact on your decisions. If you're in an area with high theft rates, you may want to spend more money on security systems. And check with your auto insurance company to see if they offer discounts for adding any of these items.

Of course, the common sense suggestions from West Service Center don't cost anything and go a long way toward keeping your car safe from thieves.

 West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com