I will never use West Service Center again. They do not care about the service. I took my truck in for diagnostic and was charged a ridiculous amount. I picked my truck up to take it to get a second opinion and my engine light and battery light came on. My truck was not running like it did when I took it there. The next day my truck broke down coming off the exit. I called Adam to see if they could tow my truck and figure out what they did wrong. Adam told me they would have to charge me for diagnostic again after I was just charged a ridiculous amount for the diagnostic on my truck. I had to tow my truck somewhere else because I refused to pay them again for something that wasn't occuring before I took it there. I asked Adam to have my truck moved to the front of the building so it can be easily towed. I went to check to see where my truck was located because my tow company was on there way. A heavy set woman told me I couldn't get my truck towed. I told her to call Adam, he left for the day. She called, he okayed it when he should have informed her or somebody before he left. He didn't and when the tow truck came they had to pull my truck out with a forklift because it wasn't accessible. Adam appeared very nice and caring, but his actions showed otherwise. I do not recommend West Service Center to anyone. They just care about the money not the customer.