Chesapeake Auto Repair

You entrust them that the car is repaired when they call you to come and pick it up And when you dropped the vehicle off your car wasn't making any noise ( i.e. belt especially after the alternator and battery were changed by them several months beforehand You're called It's READY However a simple flush fill radiator sys when you have them replace your thermostat hoses and have a regular oil change Turns into ALL the antifreeze is on the ground when you ARRIVE SO THEY Have to keep it another day Pick it up drive for the weekend Noise sounds like belt\ alternator Then Oil spots under the car after being parked Temp gauge rises HAVE it towed back they claim its fixed and acknowledged that the first drop off no noise from the car they don't understand why it's making noise now REPLACE thermostat again ...👎 👎 👎 👎

Kyle was my driver. Excellent service. Would rate a 5 except the company didn't communicate without my inquiring that there was an additional 1.5 hours added to my wait time. Not fun with 4 kids but overall decent experience.

I have had good service here and the owners are VERY trusty worthy people. I would feel comfortable bring my car back here again.

Bought an motorhome that wouldn't move. They got it rolling towed to their shop.repaired EVERYTHING... Highly recommend

Follow up on my previous review regarding our 1996 Newmar Dutch Star. After being in the shop for inspection and repair on the exhaust system, we took our trip that was delayed because they did not have it done in a timely manner. while gone we had major issue. We took it to another repair shop and they said whoever fixed that exhaust did not do It correctly or just did a bad job. We do not trust West auto to do these repairs and they will not do anything to help with covering cost of their bad job. They will only allow us to bring back to them. Should have done more research BEFORE taking our Rv to this company. As to the response from the owner to my previous post, it was 7 days (not immediately) that our RV was looked, and 8 days when we received the estimate. Then it was another 10 days before we had it in our possession...the afternoon we left and we were suppose to have left 7am that morning. That is the timeline. Your shop scheduled for us to bring it in on a Monday, thinking since it was a scheduled time it would be looked at that day. We didn’t hear from your shop. We called to find out what was going on.

I am a little late in writing this review, but better late than never. The people at West Service Center in Chesapeake have always given me their best service. The towing department made sure my care was in the best of hands. When ever I needed a state inspection, they were there for me. My car had some serious issues this last time and they made sure I knew what I need to have done. They even treated me as a knowledgeable owner! In my book that is a 5 star in it's self! JOB WELL DONE!!!

Bought an motorhome that wouldn't move. They got it rolling towed to their shop.repaired EVERYTHING... Highly recommend

I got stood up by three towing companies yesterday and finally the right company came on time with great service. The driver was very friendly and he did a great job. Thank you Scott.

I am a little late in writing this review, but better late than never. The people at West Service Center in Chesapeake have always given me their best service. The towing department made sure my care was in the best of hands. When ever I needed a state inspection, they were there for me. My car had some serious issues this last time and they made sure I knew what I need to have done. They even treated me as a knowledgeable owner! In my book that is a 5 star in it's self! JOB WELL DONE!!!

Just calling to ask price to have led third brake light disconnected and covered so the vehicle can be inspected. Have already been advised that by law it can be removed it would just have to be disconnected and blacked out. Individual answer the phone who tried to tell me that it had to be inspected with the light in and working informed him of the law even wanted to tell me to bring it up to have one of his inspectors look at it why would I waste my time. Familiarize yourself with the state laws.