Chesapeake Auto Repair

I took my 2002 Ford Excursion in with a laundry l;ist of things to do and was very happy with the result.

I have dealt with West Service Center for a few years now and their ability to repair my vehicles correctly the first time is excellent. The courtesy of the folks at the front desk says a lot of the whole operation. I recommend West to anyone I hear needs repairs.

Great service and notified when ready, Thank you

I've been bringing my vehicles to West Service Center for about 10 years and I've always been happy with the service. Though the staff has changed over the years, I am happy to say the level of customer service and the efficiency with which my vehicles have been service has not changed ~ always very good. Thank You.

I walked in towards the end of the day, everyone was friendly and professional, the price was fair and I couldn't have asked for anything different except maybe no rain! Thanks!

Totally impressed with how fast they were able to get me back on the road. Office staff was very professional and very knowledgable. Repair costs were a lot cheaper than the repair shop I use to go to.

I am a repeat customer because my first experience was excellent. The service of my RV was performed in a timely manner while I waited. Clean and professional.

First of all, I have to accept responsibility for not asking ahead of time. I had my vehicle in there for an oil change and tire rotation. I was notified approx. 2 hours later via phone that my battery needed to be checked. I informed the caller that my battery was only about a year old. I was informed that it would be a good idea to have the terminals cleaned and lubricated and a few testing procedures performed. I gave the go ahead assuming this cost would be at a minimum. Well this service ended up costing me approx. $40.00 which was a third of the bill. I may not be mechanically trained, but I have taken my terminals off and cleaned them and also lubricated my posts. I do believe this charge was outrageous and I will have to re-consider whether or not I will bring my business back.

I have been dealing with WSC for years and have always had a good reltionship. When there were any issues, they were worked out quickly and wereto both of our satisfaction. Good people, quality service.

I have been very happy with my experience in obtaining the Commonwealth of Virginia Vehicle Inspection Sticker for our 1995 Fleetwood Bounder Motorhome. They are excellent!!