5

I dropped my vehicle off for a state inspection just after noon and they called at 2:15pm to let me know it was ready. One of the backup bulbs needed to be replaced. They simply charged me for the bulb. A whole $1.75. I'll definitely be back.

1

My 17 year old son took his truck up to west service station for a state inspection. They failed it due to a battery hold down. Without knowing any better he said to go ahead and replace it.The bill came and it was 96.00. The part only cost 5.00 at any parts store and takes 5 minutes to install.If this is not taken advantage of a teenager I don't know what is.I was out of town so my wife called and had it reduced to 56.00, I been going to west service center for over 20 years and cannot believe your service center does these kind of things.I told him to take it to west service center since I've taken all of my cars there. I work at Dresser-Rand and will be telling everybody that works there what west service center attempted and accomplished to my 17 year old son. -Joe Driscoll

4

This visit was for a re-inspection. The problem area was corrected on the vehicle and the inspection went fine. It took very little time and the staff was great.

5

Extremely professional and fast service. The transport driver of our unit was very nice and understanding. Look forward to working with you again very soon!!

5

I had a bad coolant leak on my Suburban. I dropped it off at West and in a short time Mark called me with the results of the test. The Suburban was fixed shortly after that and at a reasonable price. Thanks to all at West for the professionalism and courtesy.

5

They are always there for us at the drop of a hat and they have a very friendly and knowledgeable crew. West Service center repairs our custom Freightliner inside and out. All performed in what we consider to be record timing allowing us to visit our customers on site as scheduled. Red Wing Shoes General Manager Mobile Sales Division 681A N. Battlefield Blvd. Chesapeake Va 23320

4

As always, I was treated in a courteous professional manner. I used the key drop and there was a problem in processing, the result of which was the inspection was not completed as timely as it should have been. As usual, I was informed of any items that would be requiring attention in the near future or before the next annual inspection, which I appreciate without a "hard-sell" approach trying to push the services on me. Good job all around. Thanks West Service Center!

Thank you for being a great customer. We appreciate your patience and understanding and look forward to serving you promptly in the future.

- West Service Center
4

Got my CV axles done fast, and with best NAPA parts; no more dealership for me!

5

Great Service and fast... Thanks!!!!

5

Excellent service always!

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
West Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Service Center (757) 487-4420 if you have any issues in accessing any area of our website.