My insurance company referred West Service Center to me as a towing option. A kind man named Brian arrived within the quoted time. Instead of immediately towing my truck, he asked what was wrong with it and then proceeded to fix it. In a flash. Like, completely effortlessly. He reset the key. He shared some tips, knowledge, and the wisdom he's acquired in his many years in this industry. His expertise and genuineness meant everything. And not having to tow my truck was a relief. He cared! That's a rarity. West Service Center, Inc. is now actually the first place I'll go to should my vehicle encounter any issues again.