4

As always, I was treated in a courteous professional manner. I used the key drop and there was a problem in processing, the result of which was the inspection was not completed as timely as it should have been. As usual, I was informed of any items that would be requiring attention in the near future or before the next annual inspection, which I appreciate without a "hard-sell" approach trying to push the services on me. Good job all around. Thanks West Service Center!

Thank you for being a great customer. We appreciate your patience and understanding and look forward to serving you promptly in the future.

- West Service Center
4

Got my CV axles done fast, and with best NAPA parts; no more dealership for me!

5

Great Service and fast... Thanks!!!!

5

Excellent service always!

5

The problem with the RV should have destroyed the whole New Years weekend. However, your assistance with the towing, staying around the shop to analysis the problem, Tom taking us to the airport to get a rental car, and the timely repair the RV, made the whole weekend quite memorable. We can not thank you enough.

5

West Service Center was thorough with the explanation of service. I received a state inspection, and was impressed with the associate's willingness for help.

5

Timely and effective.

5

Great service provided. Thanks for keeping our coach in first class condition.

5

excellent

3

I was very appreciative of Chris's attentive service at the front desk and their helpful attitude in getting my service done, BUT........the freshly cleaned carpet was left with ugly grease spots, especially in front of the driver's seat. it was evident there was no protective paper mats laid down to prevent this which is the first time I have had service at any garage where they weren't used. They would have easily prevented the soiling. I had placed floor mats in the walk way, but there were even some spots of soiling next to the mats. Also the entry door was severely soiled by greasy hands, as was the hood. I had just also washed and waxed the RV before getting service. If it hadn't been for these unpleasant factors, I would have rated the service 5 stars.

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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