This visit was a state inspection. I actually dropped my vehicle off two separate times. The first time I was contacted shortly after they pulled the vehicle in for the inspection. They had noticed a minor issue, and contacted me to let me know what they found. I told them I would take the vehicle, correct the problem and then return at a later date. They allowed me to do this, without charging me for the first visit and in fact did not even scrape my sticker and fail it for the first try. I really appreciate the way they handled this (and all) transactions. They have very good relations with their customers and work with, not against us. Thank You West Service Center!!!