Chesapeake Auto Repair

1288 reviews
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Mon - Fri: 7:30 AM - 5:30 PM
904 Cavalier BlvdChesapeake, VA, 23323
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5

Thanks for the great review Jean. We're glad to hear that you had such a great experience with us. Please stop in again!

- West Service Center
1

These guys are crooks! Stay far away!

1

Driver was rude. The people in accounting are very rude. I am struggling just to get a invoice emailed to me for services paid.

Robert, we are sorry that you had a negative experience with us, and we apologize if any of our staff members were rude to you. We do not condone that behavior towards our customers and will be following up with our staff regarding this situation. Without any specific information it is harder to locate an invoice, but eventually it was emailed over to you. If you have any other questions or concerns please reach out to us at (757) 487-4420 and we would be happy to discuss.

- West Service Center
5

Great place for motorcycle inspection. ..

Thank you for the great review!

- West Service Center
1

waited 4 hours for a tow and they never showed up. had to call insurance company to arrange another towing company.

5

Highly recommend West Service Center. Honest and helpful folks!

We appreciate the five-star rating! Thank you for your support!

- West Service Center
5

Superb service to correct an urgent generator problem. Thank you for working me in your tight schedule.I will recommend you to all my friends

Hi Jack, we always want to be flexible and efficient when it comes to our customer's needs and we are glad that your experience reflected that! We appreciate your 5-star review and your recommendation!

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5

Amazing service! Honest reliable knowledgeable.

Thank you for the review! Happy travels with your camper.

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2

Just been there for flat tire in my trailer . They charge 130 $ for patch . Saying it’s 1 hour work . . But all work was 30 min . When other places charge 60 $ for same job . Greedy Piople for sure . Stay away if you have choice . Ddefinatelly not goin to use them again. Work was done okey , but prices are very expensive . Use other places if you can

Hi Serhiy, We are sorry you had a less than satisfactory experience at our shop. We talked to you on the phone before you came in about price to ensure that there would be no surprises. We would like to discuss this further with you, please give us a call at 757-487-4420 at your earliest convenience.

- West Service Center
1

Just calling to ask price to have led third brake light disconnected and covered so the vehicle can be inspected. Have already been advised that by law it can be removed it would just have to be disconnected and blacked out. Individual answer the phone who tried to tell me that it had to be inspected with the light in and working informed him of the law even wanted to tell me to bring it up to have one of his inspectors look at it why would I waste my time. Familiarize yourself with the state laws.

Hi Denise, we can assure you that we are very familiar with motor vehicle laws and operate in full compliance with state and local laws, as well as the Virginia State Police Motor Vehicle Safety Inspection Manual. Per VA CODE 19VAC30-7-190 (pgs 67-68), your vehicle inspection would be rejected due to an inoperable 3rd brake light. When it comes to both safety and Virginia state law, we cannot make any exceptions. If you have any questions please reach out to us and we would be more than happy speak to you further about this matter.

- West Service Center
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904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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