Chesapeake Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
Sat: 8:00 AM - 4:00 PM
5

Short wait...comfortable waiting area...they are always very friendly.

5

Took Vehicle in for routine Oil Change. Job was done quickly and professionally. They even found a leaky gasket that needed changing.

5

We have been bringing our truck and camper to you for about 5 years now, every time we are amazed at how fast and efficient your staff is. Always a pleasure! always reccomend you! Easy in and Out!

5

Being a single mother ,I have often found myself relying on different service stations (in years past) to provide me with dependable transportation. The old cliche' about women being taken advantage of was well lived out in my life until a friend told me of West's Service Center. My friend was an 70 year old woman who had found West's when it was in "the little shop". She told me that Robert West would never take advantage I a woman. She said he was very trust worthy. In the last few years I have found this to be true. I only allow the mechanics at west to repair my car. Every time I've had an issue they have taken care of it promptly. They tell me what must be fixed and even what can wait to be fixed if I'm tight on budget. I've never felt like a "girl" when I walk in to the front office. The desk staff always treats me like I'm just as important as the BMW owner that may have walked in before me. There is no apparent discrimination between who is a "bi wig" or small potatoes. I could go on forever. I appreciate feeling like a valuable customer. It is rare to be sure in the Auto Industry!

5

It was a Wonderful experience as usual. Everyone was so freindly.

4

Staff was extremely competent and helpful. I was scheduled for a state inspection. My right front turn signal was out and is still out but, other than that, the service was excellent. Mike

5

The service was quick! We were in and out within a half an hour. We arrived just before lunch time to have our trailer inspected. The service man decided to go ahead and take care of us before going to lunch and he also checked the tire pressure for us. We truly appreciated his willingness to serve us so quickly. Cathy Dooley

5

I dropped my vehicle off for a state inspection just after noon and they called at 2:15pm to let me know it was ready. One of the backup bulbs needed to be replaced. They simply charged me for the bulb. A whole $1.75. I'll definitely be back.

1

My 17 year old son took his truck up to west service station for a state inspection. They failed it due to a battery hold down. Without knowing any better he said to go ahead and replace it.The bill came and it was 96.00. The part only cost 5.00 at any parts store and takes 5 minutes to install.If this is not taken advantage of a teenager I don't know what is.I was out of town so my wife called and had it reduced to 56.00, I been going to west service center for over 20 years and cannot believe your service center does these kind of things.I told him to take it to west service center since I've taken all of my cars there. I work at Dresser-Rand and will be telling everybody that works there what west service center attempted and accomplished to my 17 year old son. -Joe Driscoll

4

This visit was for a re-inspection. The problem area was corrected on the vehicle and the inspection went fine. It took very little time and the staff was great.

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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