Chesapeake Auto Repair

Amasing. At first I was not the nicest customer... i was seeking service because of a previous RV company did not do the job right. I came off very defensive. They were very friendly understanding. THEY DID AN AMAZING JOB!! Fixing past mistakes and rewired my RV. They deserve 10 stars. They are professional, knowledgeable and really take care of their customers.

Larry is great!!! We had a tire that we just could no get off. We called west towing and Larry came out and he was determined to help us. He got the tire off in a few minutes even though the lugs were stripped. He was very Informative and very nice.

Kyle was my driver. Excellent service. Would rate a 5 except the company didn't communicate without my inquiring that there was an additional 1.5 hours added to my wait time. Not fun with 4 kids but overall decent experience.

My car decided to act up on me on my drive to work this morning, so I drove back home and immediately contacted my insurance company to have my car towed to the shop. I was given an ETA of FOUR HOURS, which is absurd itself, but I figured I could preoccupy myself in the meantime. The ETA time comes and goes, so I call this company to see what the deal was, in which I was told "oh yeah I had to send the driver somewhere else for an emergency call, he should be there in another hour." ?!?!?! At no point did it cross their mind "I should probably inform the woman who has been waiting 4 hours that she'll have to wait even longer." If I would have known I would have requested a new towing company sooner or taken the risk to drive to the shop my damn self. Customer service is good, but you guys are real assholes for not letting people know if the driver will not make it at the promised time.

Great staff, very eager to assist and are conscientious of customers time needs. Neat and clean waiting area. Very busy shop they must being doing everything right.

Bring all my cars there. Everyone is nice. Y'all do great service. Thanks

service as always with West Service Ctr was outstanding, wait time was minimal, and customer service was great,would recommend West Service to all my friends and colleagues.

I am very happy with our experience. They were friendly and quick.

Always great service !!!

Would have preferred a little more dialogue. It would have saved me some money.