I needed to bring in one of my cars for a inspection today (it was overdue). The front desk person told me it would 3+ hours I said okay and told them I will wait. I have been taking my cars to West Service Center for years now. Mike Kelley was my vehicle inspector today, he would walk by and update us as to how much longer it would take. I saw how many cars came out with Rejection stickers on them, so I know he is checking everything. I strongly recommend West Service Center for all your vehicle needs.