I was very appreciative of Chris's attentive service at the front desk and their helpful attitude in getting my service done, BUT........the freshly cleaned carpet was left with ugly grease spots, especially in front of the driver's seat. it was evident there was no protective paper mats laid down to prevent this which is the first time I have had service at any garage where they weren't used. They would have easily prevented the soiling. I had placed floor mats in the walk way, but there were even some spots of soiling next to the mats. Also the entry door was severely soiled by greasy hands, as was the hood. I had just also washed and waxed the RV before getting service. If it hadn't been for these unpleasant factors, I would have rated the service 5 stars.